Frequently Asked Questions

SquadCast records all participants in a recording session locally in separate tracks and automatically uploads the files to the SquadCast cloud. Once you are done recording, the Host can download all audio/video files directly from SquadCast in wav, mp4, webm and mp3 format.

A session can have 4 people total: 1 Host + up to 3 Guests.

The latest versions of Chrome, Firefox, Opera, Brave, and Edge all support SquadCast. We're working with Apple to add a critical component that is currently missing from Safari. We will make an announcement when available.

SquadCast currently works on Android devices using a mobile browser app. We're working with Apple to add a critical component that is currently missing from Safari, iOS, and iPadOS. We will make an announcement when available.

Video is always optional and can be blocked all together or toggled off in the session.

Guests do not need an account to join a recording session, nor do they need to download any programs. The intuitive interface makes joining a session a breeze. Learn more about How to Join as a Guest

Headphones are not required, but we highly recommend them to eliminate the chance for echo. External mics are not needed, but recommended as well.

SquadCast records 48 kHz sample rate and 16-bit depth audio files in wav format. Also available in mp3 format. And video records at up to 720p at 30fps mixed with audio in mp4, and available in webm format.

We recommend a network speed range of approximately 5-10 mbps up and down. A few things to help with a slower network speed are to disable video and/or hard wire connection instead of WiFi.

We do not recommend sharing your SquadCast account credentials with others, but it is your choice to do so. We are currently focused on adding network/team collaboration to SquadCast and expect to have it out later this year.

The number of participants in a recording session has no impact of the recording time purchased. For example, if 3 people record 1 hour together, only 1 hour will be withdrawn from your account.

At SquadCast, all paying customers get best-in-class audio and video recordings, no matter the pricing plan. The different tiers reflect the allotted number of recording hours, with all plans offering rollover for unused time.

We are an independently-funded company that pays our employees well, so measuring up to competitors' pricing is not in our culture. We focus on providing all SquadCast customers with studio-quality recordings, signature Premium Recording, and an intuitive interface without downloads, making the content creation process a breeze.

Discounted pricing is available for creators in the medical, education, government, and non-profit spaces. Learn more about the program and apply here

Thanks to Dolby.io's advanced network resilience, we have increased the capacity for 1 Host + up to 9 guests.

All accounts will have access to Dolby.io technology.

It's not required, but highly encouraged, as this sample will verify that the network connection and equipment are working properly. Recordings in the Green Room are not saved anywhere, though.

This functionality is available only on Video plans. Share and record your screen to create a separate file for organized post-production.

This functionality is available only on Pro, Studio, and Enterprise plans. Master audio files with one click to add post-production efficiency through automatic leveling, EQ, and background noise reduction.

Dolby.io backups are only recorded in the duration from when the Host clicks Start and Stop Recording within SquadCast. Full conversations outside of this duration are not kept. Per company policy, Dolby.io-powered backups are kept for 6 months from the recorded date.