This week, I take a virtual hop over to sunny California to hang out with Zach Moreno. He talks with me about kindness at In and Out Burger, how he manages his social anxiety, why empathy can shape technology and how bus rides, wise words from Harry Duran, focus and an unwavering passion for audio perfection came together to inspire the podcasting platform being used by people in over 130 countries to share their content and stories.